OUR LOUPES ARE PROUDLY MADE IN THE USA

Warranty

Warranty Policy

At Cortel Designs LLC, We offer a Lifetime Warranty on all of our Loupes so you will have peace of mind when you make your purchase decision.

The Lifetime Warranty applies to all working parts of the hinge mechanism, optics, barrels, and lenses.

 

Repair and Exchange Procedure

Contacting our Customer Service at 1-833-MY-LOUPE (695-6873), or info@corteldesigns.com let us know what happened to your loupes. You are covered even if they are dropped or sat on. When it comes to your loupes let us worry about your repairs.

Or

Send in your damaged loupe or light with a note in the box with your name and issue with loupe or light. After you send your product please pay for the $17 warranty.

Send your loupes or headlights back to us as soon as possible. Click here for your warranty.  Please summarizes the problems your experiencing with your loupe or light.

Once we receive your returned item, We will either repair the problem or send you a new replacement.

Headlight , Batteries will have TWO YEAR WARRANTY. But we will offer a significant discount for replacement orders beyond the warranty period. 

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