2640 George Urban Blvd  Suite 4

 Depew, NY 14043


Warranty Policy

At Cortel Designs LLC, We offer a Lifetime Warranty on all of our Loupes so you will have peace of mind when you make your purchase decision.

The Lifetime Warranty applies to all working parts of the hinge mechanism, optics, barrels, and lenses.


Repair and Exchange Procedure

Contacting our Customer Service at 1-833-MY-LOUPE (695-6873), or info@corteldesigns.com let us know what happened to your loupes. You are covered even if they are dropped or sat on. When it comes to your loupes let us worry about your repairs.

Send your loupes or headlights back to us and provide our Customer Service with the Delivery Confirmation order Number. Click here for your return label.  After you purchase the $17.00 return label (Delivery Confirmation order Number)  you will get a order number. Please have the order number in the box your shipping. Please summarizes the problems your experiencing with your loupe or light.

Once we receive your returned item, We will either repair the problem or send you a new replacement.

Headlight , Batteries will have TWO YEAR WARRANTY. But we will offer a significant discount for replacement orders beyond the warranty period.